FAQ/Policies

  •    There is a $150 non-refundable deposit due at the time of booking, payable with Visa, Mastercard, Discover Card or Cash via our spa store location. 9739 Northlake Centre Pkwy Charlotte, NC 28216

  • Balance is due in full 48hrs before your party, payable with Visa, Mastercard, Discover Card, Cash at our store location only. We do not accept personal checks. Your party date and time is NOT reserved until PrincessMe receives your party contract and deposit (due together). If for any reason balance is not payed your party will be canceled or if services were provided and balance is not payed upon completion, the card you provided on file PrincessMe has the right to charge for the remaining balance.

  • You are responsible to pay for all confirmed number of girls attending (example: booked a party for 8 girls but only 6 showed up you still have to pay for 8).

  • In the event of inclement weather, serious illness or other unforeseen emergencies of the party girl, we reserve the right to cancel the event and offer an alternative party date. We will try our best to accommodate your newly preferred date, but we cannot guarantee a specific date or time.

  • Princess Me, LLC is not responsible for any allergic reactions as a result of our products and services. All guests are asked to provide any and all allergy information on the questionnaires provided before the day of your event to our staff.
     

  • Your child may have a makeup application with the use of eye shadow, blush and/or lip gloss and/ or lip tint. The use of hair accessories (braids, bows, clip on extensions, etc.), party props, clothing, etc. will be used during each party.

  • Your child will  be receiving manicure and pedicure services including, but not limited to, the use of sea salt soaks, polishing scrubs, scented lotions, foot baths, nail files, etc. Your child may also do a spa facial with cucumbers and/or moisturizers.

  • During the event, your child may be going up and down stairs to get in and out of the bus. PrincessMe party bus is not responsible for any damages, accidents or injuries that may occur while under our supervision. 

  • We have a limit of 2-4 adults that may attend a party due to spacing, however, we do ask that adults remain in the waiting areas so the PrincessMe Staff is not disturbed. This will help ensure the party host and guests are having a sweet time.

  • PrincessMe will allow the party host to bring cupcakes, cakes and ice cream if you choose, however, you must bring your own plates and utensils if you bring these items.

  • We do allow outside food and drinks for the packages that do not come with food. We do not offer any type of food or drinks as a la carte items. 

  • Prices and services are subject to change without notice.

  • We do not allow party package downgrades the day of your party, 24 hours notice is required.

 

  • Please keep in mind, PrincessMe parties are for the party host and their guests, therefore, we ask that the adults/parents do not bring any additional food or drinks for the adults that attend the party.

  • To ensure saftey & sanitation, we do not cut nails, or cuticles.

  • We come to your location, & do not drive the bus during a party.

  • You are responsible for having a parking space for the bus, & hotel clearance if your party will take place on a hotel property.

  • PrincessMe party bus will only travel up to 20 miles from downtown Charlotte's Spectrum Arena. If your location exceeds the mileage distance, we can accommodate your party at one of our parking locations in Charlotte, NC.

 

We appreciate your understanding and cooperation. Thank you!

  

Gratuity is NOT included in your party package pricing, please tip our staff. Prices are subject to change without notice. Services are for ENTERTAINMENT  PURPOSES ONLY*   

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